The tour operator has been using Swift Air’s (2nd) (Phoenix) Boeing 737-400s. AF Angels is the internal Air France crowdfunding platform, launched at the end of 2016 on the initiative of employees. These are self-learning systems that can answer all customer inquiries about luggage, from questions on company’s policy before departure to those concerning luggage tracking after the flight. On the aviation maintenance or MRO (Maintenance, Repair & Overhaul) market, AFI KLM E&M is ranked second in the world among multi-product participants. HOP! Air France is a leading private sector employer in the Paris region with more than 37,100 employees in Ile-de-France. Reducing food waste This content is accessible 30 hours before the flight’s departure. The SESAR programme also aims to improve the management of noise and its impact through more precise landing procedures based on satellite navigation, optimised flight paths, in particular for climb and descent operations. Bienvenue sur la chaîne officielle d'Air France. For the aviation industry, some of the solutions awarded the label may be adopted by Air France. Ever since, Air France has been innovating, year after year, to extend the scope of its environmental commitment. #NousRestonsÀVosCôtés et à votre service 24/7 en DM pour les données privées. By 2020, the company should be employing between 200 and 250 staff in this new facility. At the cutting edge of new technologies, Air France's Information Systems division delivers its expertise to support the airline's major digital modernisation projects. The KLM Takes Care online platform (klmtakescare.com) is dedicated to providing information on all relevant topics, engaging in dialogue and providing a forum for discussion on sustainability. Within the “Friends of Air France Foundation”, more than 2,500 employees are involved in various voluntary, childhood-focused projects. Since 2018, Air France has also been offering "Bon appétit" bags to replace the plate and cutlery kit used for the second long-haul meal. Si vous ne la recevez pas, merci de vérifier votre boite “spam”, ou demandez de l’aide au bureau de votre zone. A 300% increase in the number of teleworkers and progressive diffusion of this possibility to employees in every division; An ergonomic approach in a growing number of new projects, especially thanks to the increase of trained professionals; Childcare for single-parent families with an access to a platform of professionals; A regular increase in the number of given days within the “Donation of Days” initiative, for colleagues who need to care for a seriously ill or disabled child in need of a sustained presence; An improvement in the amount of zero-rate loans; Launch of a trial measure to help caregivers. Four years after the launch of the program, HOP! The vast majority of our employees take on new roles every three to four years, thereby gaining experience and enriching their skills. A chapter is dedicated to managing people of different ages (generation contract), for example, the continuing occupational integration for young people, employment for seniors and transmission of know-how and skills. Specialized in niche sectors, Air France Cargo, essential to trade between France and the rest of the world, offers its customers specific expertise on the transport of high value-added goods particularly benefiting the French industry: express freight, pharmaceuticals, fashion products, electronics, etc. Over hundred POC (Proof of Concept) with start-ups were carried out all over the company. Other dynamic, fun and innovative training initiatives are provided: At Air France, we are united around shared values that everyone identifies with and that make people the airline's main focus. Vision Airlines has ceased flying operations as of May 2017. This programme is extended to other types of waste, such as furniture, equipment, pallets and blankets. You can find Air France and KLM on Facebook, Twitter, YouTube, LinkedIn, and various other networks. A five-step risk assessment process has been formalized in order to arrive to a prioritization of risk associated with the production of products or services, and/or the purchased products’ country of origint. In 2017, Air France supports the emergence of a sustainable biofuel sector in France via its signature in November 2017 of the Green Growth Engagement (ECV) initiative. Grouped together under the "Air France Protect" label, these measures are regularly adapted according to changes in the health & hygiene situation.. All our staff are committed to providing all our customers with the best possible assistance. Air France's noise reduction policy is based on: -          The modernization of the fleet with the introduction of more efficient and quieter aircraft (more information on the modernization of the Air France fleet in the "reduction of CO2 emissions" section): The renewal of the fleet has reduced the Air France Group's noise footprint by 45% between 2000 and 2019 while the number of movements increased by 10% over the same period. The operational base will be in North-East France, near Valenciennes. With this knowledge we can develop a distinctive customer experience by offering high quality and sustainable products and services. Through a partnership with the Schneider Electric Marathon de Paris, one of the biggest marathons in the world. Release Finance Third quarter 2020 Results. For many years, the Group is supporting SMEs in order to nurture good client-supplier relations and contribute to the development of SMEs. Air France has a genuine culture of caring attitude and engagement. This scheme is shared with other companies to give these young people a more global vision of professional opportunities. 1950 staff with a disability are currently employed within Air France. An important training programme for operational managers has been implemented. Everyone was encouraged to testify and to freely express themselves in the “Sexism, not our style” group, on our corporate social network “Yammer”, and on the email address bp.osonsledire. Recycling of used uniforms Featuring a sleek yet durable design, our turbines are built to last and are ideal across a range of environments. Aviation’s contribution to CO2 emissions is estimated at between 2 and 3%. Staff is well informed and the tools used are more personalised. Our activities also generate numerous indirect and induced jobs around our hubs: assistance and catering, ground-handling and cleaning subcontracting required for the operation of an aircraft. Our joint R&D centre, the MRO Lab Singapore, together with its partner Ramco, aims to encourage the rapid emergence and sharing of innovative solutions. "France is in the Air", or the art of French travel, is the promise of Air France's slogan. With vegetation covering about 70% of their surface area, airports can play a role in the preservation of the most threatened natural habitat of Eastern Europe: grasslands. Many objects in the Air France-KLM world are either already connected or will be in the longer term. Once per week, over the course of more than a year, an Air France Toulouse-Paris-Orly flight has been powered using 10% sustainable biofuel, to showcase responsible travel. Monitoring quality and customer satisfaction. In 2017, Air France reaffirmed its commitment to putting “people” at the heart of its strategy and being the company most attentive to interpersonal relations. This is how a collective garden was created on the Air France premises in Roissy. Recycling of aviation scrap metal Feel free to contact us! By the end of 2019, Air France will have eliminated 210 million single-use plastic items, i.e. In 2017, Air France, in association with Hokage, launched a fund-raising accelerator, the T3 Fundraiser, to support start-ups in their financial and international development by offering them coaching programs. In 2017, Air France launched its first chatbot in Facebook Messenger, called Louis, and KLM launched their chatbot called BB (short for Blue Bot). Air France and KLM have signed the Buckingham Palace Declaration which formalizes their commitment and determination to fight against the trafficking of protected species. More developments are being done on new aircraft types and new systems. A specially-designed induction support programme for young executives (young graduates with a baccalaureate plus 5 years' higher education from prestigious engineering or business schools, or those with a postgraduate degree) is provided, including: Faced with a demanding environment, the company needs to be adaptable and agile in its organisation. 20,000 corporate and individual customers were invited to participate in this survey, with a response rate of 10%. for a biofuel that does not compete with the food chain and whose production cycle meets strict sustainability criteria; by developing a circular economy dynamic within the territories to promote job creation; with incentives at a national, European and international level. A permanent collection circuit for Air France uniforms and work clothes has been set up. By signing the Parenthood Charter, Air France committed to help change mentalities in the company. In addition to commercial measures and mobilization of company staff, Air France Cargo worked together with the Ministry of the Interior to help send equipment to the region and the Air France Foundation launched a major fundraising campaign for Air France-KLM staff. The aviation sector faces technological challenges for which massive research and development resources are required. For example, Air France supported “Personn’ailes”, the association of LGBT and Gay Friendly employees of the company, by financing the presence of a float in the Gay Pride parade in Paris in June 2017. Dynamic Dataset of nearly 4K images. Air France relies on its various partners to implement its diversity initiatives. Taking part in the group's transformation, rate of employment of people with a disability, euros allocated to the protected and adapted sector in 2018, middle and high-school students are provided information on, career opportunities in the aviation industry, young middle and high school students were offered a place, professions in 3 businesses (Passenger, Cargo, Maintenance), vacancies per year on the internal electronic job board, the average time spent in a position before changing jobs, of employees working part-time or on rotation, recommendation rate for Air France by students, The CFA Apprentice Training Centre for Careers in Aviation, Discover Air France, a pioneering airline with a rich history, A balanced network, the most expansive between Europe and the rest of the world, A powerful hub at Paris Charles de Gaulle, connected to the Amsterdam hub, A strategy of Alliances (the Skyteam global alliance with 20 member airlines and the transatlantic joint venture with Delta Airlines), An optimised and modern fleet (integration of five new Boeing 777s in 2015 and the first Boeing 787s in 2016), "You learn", a special training programme providing a greater insight into your role, managing your time and teams, and change management, "You discover", meetings with the Chairman, airline discovery days and immersive experiences in the airline's various divisions, "You share", mentoring and reverse mentoring, a young executives community on the company’s social network, On the airline's intranet, with push training sessions and the "Mylearning" personalised platforms, On-site or remotely, with group or individual training sessions, In serious games, MOOCs, Cinema MOOCs, learning expeditions, discovery days and discovery trips, On the corporate social network, with sharing communities, As part of internal qualification training, "Le Campus", a company-wide training centre (nearly 300 training offers listed in the catalogue, 35,000 trainees and 200,000 hours of training per year). Also, through audit and repairing missions, African providers benefit from Air France’s experience in maintenance of airport equipment. A6-AVF, Kaz Air Trans reg. Some of its results are: Air France and KLM encourage employee involvement in progress and innovation initiatives. Firstly, this means no more paper manuals to carry around, secondly, it provides guidance and troubleshooting options for onsite support, and thirdly, it allows a paperless debrief. Tarım ve Gıda; Kimyasallar, İlaçlar ve Plastik; Yapı / İnşaat; Enerji, Çevre; Eğitim, Öğretim ve Kurumlar; Bilgi Teknolojileri, İnternet, Ar-Ge Beyond these essential measures, since 14 March 2020 Air France has been focusing its efforts on the repatriation of those stranded abroad, in close coordination with the Ministry of Transport and the Ministry of Foreign Affairs. Initiatives within the airline result in the conduct of socially supportive actions every year, in collaboration with the Air France Foundation. The highly operational nature of Air France's businesses provides rapid access to team management opportunities, for example within airport activities (in dealings with our customers, on the ramp or in support functions) and in aircraft maintenance. This awareness campaign on everyday sexism helped in informing people and created a platform for factual and objective free speech. The CFA Apprentice Training Centre for Careers in Aviation trains apprentices for companies in the sector, including Air France. We are continually engaged in dialogue with our customers in order to understand their needs and expectations. Vision And Mission Air France. A CSR training program has been established for the French buyers. REDUCE. This program is based on the network of 50 mentors in the. Some examples in 2017: In November 2017, Air France-KLM received the “Great Customer Relations” Award within the framework of Talend Data Masters award, in recognition of the implementation of a 360° vision of its customers for a better travelling experience. The company has stopped distributing plastic straws since 2015, i.e. A permanent collection circuit for Air France uniforms and work clothes has been set up. The accessibility of airports is an important factor in the development and the attractiveness of the local area surrounding Air France’s hubs. In a turnaround, many people and departments work together to ensure aircraft departure on time. Air France supports these promising startups by participating as a founding member in the business incubator Welcome City Lab, dedicated to tourism, and through organizations dedicated to aeronautical maintenance. Taking this to be the basis of building sustainable relationships, the Group requires from its suppliers to conform to the “Supplier charter”. It aims to raise awareness about gender equality issues and boost women’s professional development. On 3 December 2019, Air France announced its partnership with the Solar Impulse Foundation, supporting innovation for a sustainable aviation industry. All the Air France divisions are involved in projects to reduce on-board mass. Developed in-house, then tested and approved on Air France and KLM fleets, these innovations benefit AFI KLM E&M customers by optimizing fleet performance. I make sure my colleagues are trained and informed when incidents occurre. Some fifty companies in this sector work with the company every year. Innovation is everywhere and provides exciting opportunities. In 2017, 1,092 sick and recovered children were carried on Air France flights and 8,241 packages of medicines and minor medical supplies were shipped to 25 destinations by Air France. Depending on their score they are given a bronze, silver or gold “medal” in recognition of their performance. Strong support was shown for the Air France Employee Experience initiative and its #SocialResponsibility commitment in January 2018, when Air France organised its first citizen solidarity day called BetterTogether, during which 1,000 employees volunteered to assist different aid associations in 10 regions. The share of employees with disabilities within the total workforce continued to grow to 6.38% compared to 5.84% in 2016. Through our longstanding partnerships with a number of NGOs, social enterprises and universities, we support initiatives for sustainable tourism: With the framework of the International Year of Sustainable Tourism for Development, declared by the United Nations in 2017, Air France committed to raise awareness among its passengers. Since September 2014, and for more than one year, Air France has showcased innovation for sustainable development. Through its Open Innovation approach, Air France reaffirms its commitment to innovative young companies and their development, consistent with the principles of Alliance for Open Innovation, to which it joined in December 2015. LE CLUB DES ACTEURS DU GRAND ROISSY, an association of social, economic and political players in the Roissy area. Air France-KLM focuses on the development of small and medium-sized companies and start-ups, the creation of innovation centers, such as the Digital Studio, and participation in business incubators. At Air France, training is an everyday affair. 25,000 front-line staff, both ground and flight crew, are now working with tablets which enable them to know more about the customers and therefore to better adjust to their expectations. Thanks to the structure and density of its network, Air France-KLM is the largest intercontinental carrier between Europe and the rest of the world. The Group's people are united by professionalism, expertise and a passion for their work. As far as possible, the "cradle-to-cradle" principle (or "permanent recycling" principle) is applied to reintegrate the waste into a new production cycle. The KLM Takes Care platform and logo make it easy to identify CSR initiatives both online and offline. Air France’s diversity is based on everything we represent as men and women, of all ages and different socio-professional backgrounds, united around our differences and respect for others. On this occasion, and on an annual basis since 2016, Air France has granted a scholarship to a young girl to encourage her to fulfill her sporting dreams and a career in air transportation; The Industry Department was part of the “Let’s increase female representation in air transportation jobs” action, in partnership with AirEmploi (association of which Air France is a founding member and whose mission is to inform on and promote jobs in air transportation as well as various related courses) during the Paris Air Show. The economic assessors particularly noted the Group’s excellent performance in terms of innovation, quality of its products and services and its social and environmental responsibility. Air France is committed to combating AIDS and participates, with the Red Ribbon action, in World AIDS Day which takes place every year on December 1st, when the employees are encouraged to wear the red ribbon label pin on their uniforms to express their support. We transport 34% of non-European tourists visiting France and we contribute to promoting France and the Netherlands as a destinations: We work together with national and local stakeholders to shape sustainable areas.
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