Nous disposons de 123 chambres dont 46 transformables en … Couples particularly like the location — they rated it 9.3 for a two-person trip. Sincerely, Natacha JOUGLAR Chef de Réception, Dear FREDERIQUE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Please try again later. We'll also provide transparency over the status of submitted content. Questions and answers should be property or room related. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our restaurant L'Océanide and its terrace overlooking the towers of La Rochelle are open. Marianne Couples - 25/07/2020 Confirmed reviews ALL. Room badly designed, shower screen didn’t fit so water everywhere. Certain services and amenities may be reduced or unavailable as a result. Booking.com may, at its own discretion, alter, modify, delete or otherwise change these Guidelines. “location, parking, kindness of the staff, breakfast ”, “Superb spot for sightseeing La Rochelle. WiFi and parking are free, and this hotel … WiFi is available in all areas and is free of charge. Sincerely, Natacha JOUGLAR Chef de Réception, Dear DAMODAR K., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Anonymous Solo - 10/08/2020 Confirmed reviews ALL. We will allow the contributions to speak for themselves, and we won’t be the judge of reality. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. We thankfull for your comments regarding the reception team and we will tell them for sure. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Families - 19/08/2020 Confirmed reviews ALL. MERCURE LA ROCHELLE, Hi, At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Mercure La Rochelle Vieux Port Sud accepts these cards and reserves the right to temporarily hold an amount prior to arrival. The break fast was also good. Offering a panoramic restaurant with views of the 3 La Rochelle towers and a fitness room, this is a 4-star hotel. Please try again. Plenty of free parking on site. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The room was acceptable in size and the position was very good. Pour vous détendre, notre hôtel à La Rochelle … Optic fiber technology provides the highest possible speed of Internet connection. Dinner, Guests are required to show a photo identification and credit card upon check-in. Please enter the dates of your stay and check the conditions of your required room. If you booked through us and want to leave a review, please sign in first. The meal we had in the restaurant in the evening was very good , as was the service. Overall we were very pleased with our experience.”, “Room was fine - standard hotel room, Excellent location, parking on site was a bonus”, “Location , bed , parking, view, hygiene and comfort ”, Error: Check your booking confirmation email to find your booking number and PIN. Felt very safe. The staff were polite and professional. Merci. Mercure La Rochelle Vieux Port Sud takes special requests - add in the next step! Dominique Couples - 21/08/2020 Confirmed reviews ALL, The room was good. We will use the same guidelines and standards for all user-generated content as well as the property replies to that content. Also, the shower was difficult to control in terms of water temperature. L'accès Wi-Fi et le parking sont des services gratuits et cet hôtel … Respect the privacy of others. Brian T. Couples - 25/08/2020 Confirmed reviews ALL. As a gold member, I think Accor All’s membership management is bad too. That's how we know our reviews come from real guests who have stayed at the property. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Mercure La Rochelle Vieux Port Sud: Bon hôtel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See 1,335 traveller reviews, 307 candid photos, and great deals for Mercure La Rochelle Vieux Port Sud, ranked #28 of 49 hotels in La Rochelle … Sincerely, Natacha JOUGLAR Chef de Réception, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team. We're sorry, but there was an error submitting your comment. 뀐 We had to change a room at 2am. Fantastic experience ..complimented the fantastic work being done by the breakfast staff at the restaurant catering to the guest traffic and still adhering to the COVID safety guidelines . Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the utmost respect. Book this exclusive offer now and make the most of your business or leisure stays in our Mercure hotels. Sincerely, Natacha JOUGLAR Chef de Réception, Dear ANGEL M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Thanks to our excellent location a stone's throw from the downtown area and the SNCF train station, you can enjoy the Aquarium and an incredible view of the towers from our panoramic restaurant. The meal in the restaurant (evening) was very good, as was the breakfast. I will share your comments with our team and more precisely with the breakfast's staff . Unfortunately, it is only possible for our customers in Turkey to book international properties with us right now. Couples - 09/09/2020 Confirmed reviews ALL. Pets are allowed. Notre hôtel est idéalement situé au cœur du vieux port de la Rochelle, offrant une vue sur les Tours de La Rochelle et le bassin des Grands Yachts. High tea, It is located in the city center, in front of the Vieux Port. Well situated hotel. Free! We booked this hotel for its central position and most importantly CAR PARKING. Mercure La Rochelle Vieux Port Sud Hotel is rated "Very good" by our guests. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. The parking is a service that we offer to our clients so we can't book a parking place before your arrival. Overall good service. What topic(s) would you like to know more about? It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Very good. We would recomend to move that shelf. All content should be genuine and unique to the guest. ), I already have a booking at this property. For example there was hair in the bath from a previous occupant. Superb spot for sightseeing La Rochelle. Good employee at reception. Our car park is free and accessible upon availability. Small Windows in room and very short bed with a shelf over, where you Can hurt you head, when sitting up in bed Reading. It is always a pleasure to receive positive feedback. Aquarium La Rochelle is minutes away. Business guests praise the breakfast. Lock in a great price for Mercure La Rochelle Vieux Port Sud - rated 8 by recent guests. Hotel chain/brand: Nice bath, comfy bed, clean and COVID measures well applied, Julia Couples - 12/10/2020 Confirmed reviews ALL. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Trova hotel Mercure economici a La Rochelle a partire da EUR con recensioni e valutazioni degli ospiti precedenti. ), Couples policies (are non-married individuals allowed? Want went well: Location of the hotel was superb. Mercure La Rochelle Vieux-Port Sud welcomes you for a business or leisure stay, or for your private or professional events, in a light-filled complex with 1,000 m² of meeting rooms. Overall we were very pleased we selected the hotel for our stay. Mercure La Rochelle Vieux Port Sud: Hôtel Mercure La Rochelle vieux port ! Still need info? You will receive an email as soon as the property has answered your question. Booking not found. Breakfast lovely, room view of car park, staff great, Location was perfect and the rooms were comfortable Likes the body wash products REN, as said above: the location, the comfort, the view from the restaurant during breakfast. LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Our hotel does not have a balcony. Please write a full question (it should contain a minimum of 10 and a maximum of 300 characters) and do not share any personal information. Booking.com™. Traditional cuisine, à la carte and set menus. We contacted reception and a very helpful member of staff attempted to resolve the problem and later called for a second colleague and between them they managed to remove the mechanism again (this was just before 2300 hours). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you stayed at this property through Booking.com you can write a review. La propriété est composée de 120 chambres. Send your own question to the property below. It is located in the city centre, in front of the Vieux Port. Contact details can be found on the booking confirmation. Great stay !! Sincerely, Natacha JOUGLAR Chef de Réception, Dear BRIAN T., We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Panoramic restaurant with views over the harbor and historic towers of La Rochelle. With found the staff polite and very helpful.”, “Location , bed , parking, view, hygiene and comfort”, This property has taken extra health and hygiene measures to ensure that your safety is their priority. Additional sorting options may be available (by type of traveller, by score, etc...). We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. This service may contain translations powered by Google. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. I already have a booking with this property, Situated in the real heart of La Rochelle, this hotel has an excellent location score of 9.4, Free private parking available at the hotel, Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, The property usually replies within a few days, Do some rooms have balcony facing the port, Asked about: Standard Double Room - Port View. Camille Renateau Mercure Oceanide - Offrant un ascenseur et un coiffeur, Hôtel Mercure Oceanide propose un hébergement d'affaires à La Rochelle. For your leisure moments, our hotel in La Rochelle offers a fitness room and an excellent restaurant, L'Océanide. This is our guests' favourite part of La Rochelle, according to independent reviews. We hope that we will have the pleasure of welcoming you again in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It is always encouraging for us to learn that our valuable guests are satisfied with our service. View deals for Mercure La Rochelle Vieux Port Sud Hotel, including fully refundable rates with free cancellation. Angel M. Couples - 04/08/2020 Confirmed reviews ALL, Pros: Location and Parking Cons: Limited breakfast, curtains in the room let the light pass, in the morning I could not sleep til late, Eb Couples - 02/08/2020 Confirmed reviews ALL. Registered guests are the only ones allowed to be in guestrooms. The most disappointing aspect of this situation was that the technician was aware that the problem had not be resolved on Friday afternoon and yet he failed to report the problem, so that on the Saturday evening we were faced with the same problem again. Once a review has been submitted, you can modify it by contacting Booking.com customer service. Lunch, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It was a good experience, good place, good bed ect. There are 2 barriers: one at the entrance and the other one at the exit. Offering a panoramic restaurant with views of the 3 La Rochelle towers and a fitness room, this is a 4-star hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Offering a panoramic restaurant with views of the 3 La Rochelle towers and a fitness room, this is a 4-star hotel. – Booking.com does not accept responsibility or liability for any reviews or responses. Excellent location - show map, Excellent location — rated 9.4/10! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Booking.com’s role is that of a distributor of feedback from both guest and property. Location was superb. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months. The property usually replies within a few days. We have more than 70 million property reviews, and they're all from real, verified guests. (score from 1645 reviews), location, parking, kindness of the staff, breakfast. As a … We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Click here to read post guidelines. Le Mercure La Rochelle Vieux-Port Sud accueille vos séjours d'affaires et de loisirs ainsi que vos réceptions privées ou professionnelles dans un complexe lumineux comptant 1 000 m² de salles de réunion. Please try again. Hello, do you accept les cheques vacances? Mercure La Rochelle Vieux Port Sud has been welcoming Booking.com guests since 1 Apr 2010. Sincerely, Natacha JOUGLAR Chef de Réception, Dear D. DORISON, We very much appreciate your comments regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. Excellent location and close to all amenities. Unfortunately, during the Tour de France, it was full during 3 days and we sorry that you haven't been informed before arrival as you should. We hope to welcome you back to our hotel very soon! Dear ganucheau, Thank you for taking the time to tell us about your experience. Who better to tell others about the free breakfast, friendly staff, or quiet room than someone who’s stayed at the property before? La Rochelle offers beauty, culture and gourmet food. Reviews are most valuable when they are original and unbiased. We are right next to the aquarium, a 5-minute walk from the maritime museum, a few paces from the Vieux Port and its famous towers, and less than 3 km from the Plage des Minimes. Open for: First night, even it’s a connecting room, with noise usually is normal, but with the neighbor smoke cigarettes and weed is kinda a joke - that makes me and my husband had strong headache. Mercure, Your feedback will help us improve this feature for all of our customers. I will share your comments with our team. Overall we were pleased with our stay at the hotel and the staff we contacted were polite and helpful in attempting to sort out the problem with the basin; it is just disappointing that there was a problem in the first place (which was never properly resolved). Breakfast, despite the covid problems, was very good, extremely well organised and the full fare was available. Sincerely, Guillaume DUBOS Assistant Front Office Manager, Dear OUYANGWEN T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. There was a problem loading the reviews. Unfortunately on our first day we were given less than 24 hours notice to move our cars out of the car park so that Tour de France teams could move in. During times of uncertainty, we recommend booking an option with free cancellation. Your current currency is Turkish lira, Choose your language. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. This lets us know that our reviews come from real guests, like you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Issue to move around bed and to open luggage’s ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our team. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We’ll … Sincerely, Natacha JOUGLAR Chef de Réception, Dear GORDON S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. An LCD TV with satellite channels and a minibar feature in each of the cabin-style rooms at Mercure La Rochelle Vieux Port Sud. Sorry, reservations for more than 30 nights are not possible. * The meal in the restaurant (evening) was very good, as was the breakfast. The staff were polite and professional. Choose your currency. Free parking.”, “Breakfast lovely, room view of car park, staff great”, “Location was perfect and the rooms were comfortable Likes the body wash products REN”, “as said above: the location, the comfort, the view from the restaurant during breakfast”, “Very near the heart of La Rochelle in vibrant new part. We remain at your disposal fo any further question. Fantastic effort. Good location, beside the port and close to bars and restaurants. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. WiFi and parking are free, and this hotel … Kim Couples - 08/10/2020 Confirmed reviews ALL. See 1,333 traveler reviews, 309 candid photos, and great deals for Mercure La Rochelle Vieux Port Sud, ranked #28 of 49 hotels in La Rochelle and rated 3.5 of 5 at Tripadvisor. Muséum d'Histoire Naturelle de La Rochelle, Swimming, Food and drink, Watching the sunset. Even better if: We had requested an early check in and were disappointed to find that our rooms were not ready on our arrival, although alternative rooms were found and the fee for the early book in was returned (the staff were helpful in that respect). Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Mercure La Rochelle Vieux Port Sud - Located near Towers of La Rochelle, Mercure La Rochelle Vieux Port Sud Hotel offers 123 rooms with views of the harbour. **Property Location**.With a stay at Mercure La Rochelle Vieux Port Sud Hotel, you'll be centrally located in La Rochelle, steps from Aquarium La Rochelle and L'Espace Encan de La Rochelle. One of the most picturesque neighbourhoods in La Rochelle! When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. View deals for Mercure La Rochelle Vieux Port Sud Hotel, including fully refundable rates with free cancellation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Likes the body wash products REN”, “Location was superb.
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